Returns & Exchanges
At ProgressiveRC, we stand behind our high-performance power solutions and electronics. If you are not completely satisfied with your purchase, you may return new, unused items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and details about the product you would like to return to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the items in their original manufacturer packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.
Ship the Item
Affix the provided shipping label or use a traceable carrier to send the package to our service center, clearly marking the RMA number on the outside of the box.
Inspection and Refund
Once our technicians verify the condition of the electronics, we will process your refund or ship your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing